Ivan Removals (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, https://ivanremovals.co.uk/.

Information We Collect:

We may collect the following types of information from you:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Inquiry Information: Details about your moving needs, such as pickup and delivery locations, estimated moving date, and types of items being moved. This may also include inventory lists if provided.
  • Usage Information: When you visit our website, we may collect information about your browsing activity, such as the pages you visit, the links you click, and the search terms you use. This information is collected through cookies and other tracking technologies.

How We Use Your Information:

We use your information for the following purposes:

  • To provide and improve our services, including processing your moving requests, providing you with quotes, and coordinating your move.
  • To respond to your inquiries and requests.
  • To send you important information about your move, such as confirmation emails, appointment reminders, and updates.
  • To send you marketing communications, such as newsletters and promotional offers (with your consent). We will never sell or share your information for marketing purposes with any third party outside Ivan Removals.
  • To analyze website traffic and usage patterns to improve the functionality and content of our website.

Disclosure of Your Information:

Ivan Removals is committed to keeping your information confidential. We do not share your personal information with any third-party companies for marketing purposes.

However, in certain situations, we may disclose your information to third-party service providers who are essential to fulfilling your move:

  • Moving Partners or Subcontractors: In some cases, we may partner with other removal companies or subcontractors to assist with your move. These partners will only be provided with the information necessary to complete their specific tasks related to your move, and they will be contractually obligated to keep your information confidential and secure.
  • Service Providers: We may utilize third-party service providers for specific tasks such as website maintenance, data storage, or payment processing. These service providers will only have access to the information necessary to perform their specific services and will be contractually obligated to keep your information confidential and secure.

We will only disclose your information to these third-party service providers as necessary to fulfill your move or operate our website. We will never sell or share your information with any other third party outside Ivan Removals.

Your Choices:

You have the following choices regarding your information:

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
  • You can access and update your personal information through your account on our website (if applicable).
  • You can request that we delete your personal information by contacting us at info@ivanremovals.co.uk. However, please note that we may need to retain certain information for legal or record-keeping purposes.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes implementing industry-standard security measures such as encryption and secure storage practices.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on this page. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at info@ivanremovals.co.uk.